Privacy Policy

Effective Date: Aug 8, 2025

Welcome to Repairtek, accessible from https://slategray-hippopotamus-366523.hostingersite.com, a trusted name in appliance repair services. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information.

Repairtek is a brand operated under the legal ownership of Nazima Katun Manihar, GST Registration Number: 30DJFPM7949B1ZB.

1. Who We Are

Repairtek is your go-to solution for fast, reliable home appliance repairs. We operate under the registered business name Nazima Katun Manihar and provide services through our official website https://slategray-hippopotamus-366523.hostingersite.com.

2. Information We Collect

When you contact us or book a service, we may collect the following personal details:

• Full Name – to personalize our service and maintain records.
• Phone Number – to confirm appointments and provide real-time updates.
• Email Address – for invoices, service confirmations, or exclusive offers (only if you opt-in).
• Address – to send technicians to the correct service location.

We collect your data through our website form, WhatsApp, calls, or direct communication.

3. Why We Collect Your Data

We only collect what is necessary to:
✅ Confirm and deliver your service request
✅ Communicate with you regarding your booking
✅ Improve our services through feedback and analytics
✅ Send offers or service reminders (only if you choose to receive them)

4. Service Guarantee

Your satisfaction matters. If the same issue occurs within 30 days of repair, we offer a free repeat visit with no extra visit charges.

5. Data Sharing

We do not sell or rent your personal data. Your information may only be shared:

• With our authorized technicians or team members to complete your service request
• When required by law, government request, or to comply with legal obligations

6. Data Security

We take reasonable steps to protect your data using secure systems, limited access, and industry-standard safeguards. However, no system is 100% secure, and we recommend sharing only the required information.

7. Your Rights

You have full control over your data. You can:

• Request access to the data we hold
• Ask for corrections or updates to your information
• Unsubscribe from promotional emails anytime

To exercise your rights, please contact us at:
📞 +91 72818 071
📧 repairtek.shop@gmail.com

8. Cookies & Analytics

Our website may use cookies to improve your browsing experience and track anonymous data like visits, page views, or device types. You can manage cookie preferences in your browser settings.

We may also use tools like Google Analytics or Facebook Pixel to analyze website performance. These tools collect data anonymously.

9. Third-Party Links

Sometimes, we may link to external sites for informational or service purposes. We are not responsible for their privacy practices, so please review their policies before sharing personal data on those platforms.

10. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in the law or our services. When we do, we will revise the effective date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can reach us at:
📞 +91 72818 071
📧 repairtek.shop@gmail.com

Thank you for choosing Repairtek – Your trusted appliance repair partner. We are committed to keeping your experience fast, secure, and worry-free.